The tow truck is 90 minutes away
If it picks up at all. Roadside assistance is a call centre, a queue, and a vehicle dispatched from somewhere across the city — for a job that is often five minutes of someone's time.
Android · Built in India
The nearest help isalready nearby.
Flat tyre at midnight. Out of fuel on the highway. A breakdown somewhere with no garage for 20 km. Help Chain alerts the people already around you who chose to be on duty, matches the first one who accepts, and keeps you both on a live map with chat until you're moving again.
- Alerts arrive with the screen off
- Live tracking, both directions
- Location only while you're on duty
Help Chain
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The problem
Being stuck is rarely a hard problem.It is a reachability problem.
Almost nothing that strands a person on an Indian road needs a specialist. It needs somebody who is already close, and a way to tell them.
Help is 200 metres away and invisible
There are almost certainly people around you with a spare can of fuel, a jack, a jumper cable, or just a working pair of hands. You have no way to reach any of them, and they have no idea you exist.
You burn the one thing you have left
Calling contact after contact costs battery, daylight, and nerve. Every minute standing on a shoulder in the dark is a minute you did not choose to spend there.
People would stop — if they knew
Most people will help a stranger with something small. They drive past because nobody told them. Willingness is not the missing piece; a signal is.
Help Chain closes that gap. One tap turns your situation into a notification on the phones of people who are near you right now and have said they are willing to come.
How it works
From stuck to matched, in about a minute.
Five steps, and you only actively do two of them.
Help Chain
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- 1
Post what happened
Pick a category, drop the exact spot on the map, and add a photo or a voice note if it is easier than typing. It takes seconds, which matters when you are standing on a shoulder.
Accident · Breakdown · Out of Fuel · Flat Tire · Anything else
- 2
Nearby helpers get the alert
Everyone on duty within range is notified — including with the app closed and the phone locked. Being on duty is a switch a helper turns on deliberately; nobody is pinged by surprise.
Push, foreground and background
- 3
The first to accept is your helper
One person gets the job. The slot is claimed the instant it is accepted, so you do not end up with four people converging on you and three of them wasting a trip.
One request, one helper
- 4
Watch each other on the map
Both pins move in real time, with live distance and ETA. Chat is right there for the details a pin cannot carry — photos, a voice message, or a pinned location if the map is a few metres off.
Live tracking · chat · shared location
- 5
Complete, rate, and move on
Mark it done, leave a rating and a review, and the helper earns points for it. If anything went wrong, report it from the chat — that preserves the records so it can be investigated.
Ratings · reviews · reports
What's inside
Built for the ten minutes when it matters.
A help app is only as good as the notification that arrives when the phone is in someone's pocket. Most of the engineering here went into that.
On duty is a switch you own
You are only reachable as a helper while the duty toggle is on. Turn it off and you stop being notified, stop appearing on the map, and stop sharing anything.
Alerts that survive a locked phone
Duty runs as an Android foreground service with a watchdog that restarts it if the system kills the app. A helper who pocketed their phone twenty minutes ago is still reachable.
Live tracking, both directions
During a help session both people move on each other's map, with live distance and ETA. The helper routes to where you are now, not to where you were when you posted.
Chat built for the situation
Text, photos, voice notes, video, and documents — plus a location pin you can send in chat when the map is a few metres off from where you actually are.
Sign in with a number, not a form
A phone number and a one-time password. That is the whole account, and it is the only identity claim the app makes about anyone.
Ratings, reviews, and reports
Rate and review after every completed help. Report from the chat screen if something went wrong — that preserves the records so it can be looked into properly.
Points for showing up
Every completed help earns points, weighted by category — an accident is worth more than a fuel run. They add up on your profile and on the leaderboard.
Nothing shared when you are idle
Location is collected in exactly two states: while you are on duty, and while you have an open request. Neither one is true by default.
What people ask for
Five categories. The number is what a helper earns for completing one.
Photo & voice note optional
- AccidentVehicle accident or collision+20 points
- BreakdownVehicle breakdown or mechanical failure+15 points
- Out of FuelRan out of fuel+10 points
- Flat TireFlat or punctured tire+10 points
- Anything elseStranded, locked out, need a hand+10 points
Inside the app
Four screens do most of the work.
Help Chain
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The map you land on
Open requests around you, and the duty toggle that decides whether you are reachable.
Help Chain
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Ask in a few taps
Category, location, and an optional photo or voice note. No forms to fill out standing on a road.
Help Chain
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Talk it through
Text, images, voice notes and a shareable location pin, for the last hundred metres a map cannot describe.
Help Chain
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Your record
Helps completed, rating, reviews and points — the only reputation anyone on Help Chain has.
Safety & privacy
The uncomfortable parts, up front.
An app that connects strangers for in-person help has to be honest about what it can and cannot promise. Here is the short version; the full version is in the Privacy Policy and the Terms, and both are linked from every card.
We do not run background checks
Verifying a number proves someone controls that number. It says nothing about who they are, whether they are competent, or whether they are safe. You are meeting a stranger — treat it that way, and decline if you are not comfortable. Declining costs you nothing.
Terms, section 4Background location has exactly two triggers
While you are on duty, and while you have an open help request. Outside those two states nothing is collected. Going off duty, or completing or cancelling the request, stops it immediately — as does revoking the permission in Android settings.
Privacy Policy, section 1.3Deleting closes the account now, erases it in 30 days
Sessions end, notifications stop, your name and photo disappear from the app immediately. Thirty days later the requests, chats, reviews and uploads are permanently deleted. Signing in during that window brings everything back.
Privacy Policy, section 4Your location is not a product
It is not sold, and it is not used for advertising or ad profiles. It is shared with one person — the user you are matched with — for the length of one help session.
Privacy Policy, section 3Before you go and meet anyone
Help Chain is not an emergency service, a roadside assistance service, a medical service, or a towing service, and it must never be used in place of one. In an emergency in India, dial 112.
- Meet in a public, well-lit place wherever the situation allows it.
- Tell someone you trust where you are and who you are meeting.
- Stop and leave if a situation feels wrong. You owe nobody an explanation.
- Report from the chat screen if something goes wrong — it preserves the records.
Pricing
Helping is free. Asking is nearly free.
Every account starts on a free trial. Nothing is charged for answering someone else's request, ever.
Free Trial
₹0for 7 days
Applied automatically when you sign up. No card, no checkout.
- 5 help requests per month
- 2 help requests per day
- Full live tracking and chat
- Helping others is unlimited
Monthly
₹100for 30 days
For anyone who is on the road often enough that a cap would be the thing that fails them.
- Unlimited help requests
- No daily cap
- Priority support
- Everything in the free trial
Being a helper
Freealways
Go on duty, get notified, accept what you can actually do. No plan is required and none ever will be.
- Unlimited helps
- Points and leaderboard standing
- Ratings and reviews on your profile
- Go off duty whenever you want
Prices are shown at the point of purchase and processed by a third-party payment provider. Coins and subscription fees are non-refundable unless the law requires otherwise — see Terms, section 9.
Questions
The things worth knowing before you install it.
Still unclear about something? Write to connect.helpchain@gmail.com.
What happens if nobody accepts my request?
Nothing is guaranteed. Help Chain notifies the people who are on duty near you, and any of them can decline or ignore it — they are volunteers, not dispatched staff. If a request goes unanswered you can cancel it and fall back on a professional service. This is why the app is not, and must never be treated as, an emergency service.
Is my location shared all the time?
No. Location is collected in exactly two states: while you are on duty as a helper, and while you have an open help request. Outside those, nothing is collected. Going off duty, or completing or cancelling your request, ends it straight away.
Why does the app ask for background location?
Because a helper whose phone is in their pocket still needs to be findable, and a stranded requester still needs their helper to be able to reach them. Android calls that permission “Allow all the time”. It is used for those two cases only, and for nothing else.
Are helpers verified?
No. We verify that a person controls the phone number they signed up with, and nothing beyond that — no background check, no ID check, no licence check. Ratings and reviews come from other users and are not verified by us. Judge each situation yourself, and decline anything you are not comfortable with.
Does being on duty drain my battery?
Duty runs a location service, so it costs more than an idle app. It updates roughly every 25 seconds while idle and more often during an active help, and it stops completely the moment you go off duty. Duty is opt-in for exactly this reason.
Can I delete my account and everything in it?
Yes, from Profile → Delete Account inside the app. The account closes immediately and the data is permanently deleted 30 days later. Signing in during those 30 days restores it in full. You cannot delete while you are mid-help — cancel or complete it first, so nobody is left waiting on you.
Is there an iPhone app?
Not today. Help Chain is Android-first, because the background location and notification behaviour it depends on is what the Android build was engineered around. The web version is browse-and-manage only.
Something went wrong. Who do I contact?
Report the user from the chat screen — that preserves the records for investigation — and write to connect.helpchain@gmail.com. If a crime has been committed, contact the police: in India, dial 112. Contacting us is not a substitute for contacting the authorities.
Help, just a click away.
Install it before you need it — an app downloaded on the hard shoulder is an app downloaded too late. And if you are usually the one who stops anyway, turn duty on and let the people around you find you.
Android · com.helpchain.app